Ecommerce customer engagement platform

Ecommerce marketing platform that turns buyers into regulars

Pushwoosh helps online stores grow repeat revenue. Cart reminders, order updates and offers reach each shopper on the channel they actually read.

Ecommerce marketing platform: a cart reminder push on an iPhone lock screen

Brands in retail, media, fintech and gaming grow with Pushwoosh

From first visit to repeat order with ecommerce marketing automation

One shopper profile collects every visit, cart and order. Each stage below uses it to send the right message.

Attract

Greet new visitors with web push. Tell the right segments about new arrivals.

Convert

Bring shoppers back to the cart with mobile push and email in one customer journey.

Deliver

Send order and delivery updates from your backend through the API. Use push, email, SMS or WhatsApp.

Retain

Cross-sell by email. Reward regulars in-app and win back lapsed buyers by SMS.

Measure

See the revenue of every campaign and journey step in analytics.

Run the whole cycle in one customer journey

Manage all your shopper communication on one canvas. Customer Journey Builder is a visual editor where you connect triggers, waits and messages into one flow. Each shopper then moves through it based on what they do.

1. Trigger

An event from your store or app starts the journey. It can be a cart, an order or a product view.

2. Conditions

The journey waits, splits by segment and checks whether the shopper has already bought.

3. Message

Each step picks its own channel. Push, email, SMS and WhatsApp sit in one flow.

4. Exit and measure

The journey stops once the shopper buys. A/B tests and a control group show what it added.

See this journey for your store
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Every channel your shoppers read

Back-in-stock push with a product image and Add to cart button, above a delivery Live Activity on an iPhone lock screen

Mobile and web push

Push carries images and “Add to cart” buttons. Live Activities keep delivery progress on the iOS and Android lock screen.

Weekend sale email from an online store with discounted products on a phone

Email

Promo and transactional emails live in the same journey as push. One frequency cap covers both.

WhatsApp chat where an online store shares a shipping update with Track order and Change delivery time buttons

SMS and WhatsApp

Order updates and offers reach buyers who never open the app.

In-app message with a welcome coupon code inside an online store app

In-app and Message Inbox

Coupons and order updates land in the app inbox. They arrive even without push permission.

Store loyalty card with points and a weekend offer in a phone wallet

Wallet passes

Shoppers keep your loyalty card in Apple Wallet or Google Wallet. You can update the offer on it anytime.

An ecommerce personalization platform for the whole purchase cycle

These are the journeys online stores run on Pushwoosh most often.

Recover abandoned carts

A journey starts when a cart is left. It stops the moment the shopper buys.

Your cart is waiting 🛒 Trail Runner Low is still in your cart. Your size is selling fast.
  • Result:
    A fashion retailer ran 276K cart journeys and sent 247K reminders in 90 days.

Keep buyers close after checkout

Send order and delivery updates. Then ask for a review.

How do you like it? ⭐ Your Hydra Serum arrived two days ago. Rate it in one tap.
  • Result:
    A pharmacy and beauty retailer sent 127K review pushes in 90 days and A/B tested the copy.

Remind shoppers to reorder

Time the reminder to how long a product lasts.

Running low on dog food? 🐶 Your last bag should be almost empty. Reorder in two taps.
  • Result:
    A repeat order arrives right when the shopper needs it.

Tell shoppers it's back in stock

Send a push the moment a wanted item returns.

It's back in your size The Linen Shirt in M is back in stock. Grab it before it sells out again.
  • Result:
    The shopper buys from you before checking another store.

Send coupons only where they pay off

Give discounts to shoppers who need a nudge. Loyal buyers keep paying full price.

A welcome gift for you 🎁 Here's 10% off your first order. Code WELCOME10 works until Sunday.
  • Result:
    A cashback app sent 221K first coupons in 90 days. Only shoppers who stalled got a reminder.

Celebrate birthdays

Send a personal offer on a birthday or order anniversary. Set it up once.

Happy birthday, Emma! 🎂 A gift from Pebble Market: 15% off anything you like all week.
  • Result:
    The journey runs every year with no extra work.

Why retail teams pick Pushwoosh as their ecommerce customer engagement platform

Lift you can measure

Hold back a control group from any campaign. You see the revenue the campaign added on top of what shoppers would have spent anyway.

RFM segments in one click

You get ten ready segments from Champions to At Risk. We build them from your purchase events and order values.

Live product data

Price, stock and images come from your product catalog. A push sent today shows today’s price.

Security and compliance

Pushwoosh runs on its own hardware in the US and Germany. We work under GDPR and BDSG.

ISO 27001:2022 CertifiedISO 27001 CertifiedGDPR CompliantData Privacy FrameworkHIPAA CompliantSOC 2 Type 2 CertifiedOWASP Compliant

Pricing: pay per active user

Even the free plan includes every feature. Segmentation, Journey Builder, A/B testing and ManyMoney AI are always there.

Monthly active users
MAU
01k10k100k1M
Mobile push Mobile in-apps Web push Emails SMS WhatsApp Kakao Talk Telegram LINE
ManyMoneyAI: marketing copilot Campaign orchestration Smart segmentation Personalization Advanced analytics Journey A/B testing Full API access
Pay-as-you-go:
$ 0 /month

Full access to all features

  • Up to 1,000 MAU $0
  • 5 AI requests per day $0
  • 20,000 email sends included /mo $0
  • Unlimited push notifications $0
  • Unlimited in-app impressions $0
  • WhatsApp, SMS and messengers billed by third-party providers at their prices
  • Custom billing terms and cycle
  • 3,000 ManyMoneyAI requests /month
  • Personal onboarding program
  • 24/7 priority support
  • Dedicated manager
  • SLA and guaranteed uptime
  • MSA, DPA, Commercial agreement
  • SSO, Dedicated private cloud
  • Ultra high-speed push delivery option

Frequently asked questions

There's no single winner because stores sell on different channels. Check four things: real-time event triggers, segments by order value, product data inside messages and a way to measure the lift of each campaign. Pushwoosh covers all four.

Take the next step in your customer communication

Tell us about your store. We'll show you how Pushwoosh fits your channels and your season.

Online store push notification reminding a shopper about their cart